Green Candle Media Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the Green Candle Media online store located at greencandle.me (the “Website”). By accessing or using the Website, you agree to be bound by these Terms.
1. Products and Services
The Website is an online store operated by Green Candle Media (“we,” “us,” or “our”). We offer a variety of merchandise (“Products”) for sale through the Website. We utilize Printful (“Printful”) as a fulfillment service provider to print and ship Products on our behalf.
2. Orders and Payment
- You must be at least 18 years old or of legal age to enter into a contract to purchase Products on the Website.
- Orders are placed through WooCommerce, a plugin for WordPress.
- We accept major credit cards and other payment methods offered by WooCommerce.
- Payment for Products is due at the time of order placement.
- Prices for Products are listed on the Website and are subject to change at any time.
- We reserve the right to cancel or refuse any order for any reason.
3. Shipping and Delivery
- Shipping and delivery times are estimated and may vary depending on your location and the chosen shipping method.
- Shipping costs are calculated at checkout based on your selected shipping method and location.
- We utilize Printful for order fulfillment and product shipment.
- Green Candle Media is not responsible for any delays or lost packages caused by Printful or the chosen shipping carrier.
- You are responsible for any applicable import duties, customs fees, or taxes levied by your country.
4. Returns and Exchanges
- We offer a 10-day return policy for unused and unworn Products in their original packaging.
- Exchanges are handled on a case-by-case basis.
- To initiate a return or exchange, please contact us by email at [email address removed].
- You are responsible for the cost of return shipping.
- We will issue a refund to the original form of payment once we receive the returned Product and confirm it is in its original condition.
- We reserve the right to refuse returns or exchanges for Products that are not in their original condition, are damaged, or are used.
5. Intellectual Property
The content on the Website, including all designs, logos, trademarks, and copyrights, is the property of Green Candle Media or its licensors. You may not use any content on the Website without our express written permission.
6. User Conduct
You agree to use the Website in a lawful and respectful manner. You are prohibited from:
- Uploading or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, vulgar, hateful, or racially or ethnically offensive.
- Interfering with the operation of the Website or any servers or networks connected to the Website.
- Attempting to gain unauthorized access to the Website or any account or computer system associated with the Website.
7. Disclaimer
The Products and the Website are provided “as is” and without warranties of any kind, express or implied. Green Candle Media disclaims all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
Green Candle Media shall not be liable for any damages arising out of or related to your use of the Website or the Products, including, but not limited to, direct, indirect, incidental, consequential, or punitive damages.
9. Termination
We may terminate your access to the Website for any reason, at any time, without notice.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America.
11. Entire Agreement
These Terms constitute the entire agreement between you and Green Candle Media with respect to your use of the Website.
12. Contact Us
If you have any questions about these Terms, please contact us by email at [email address removed].
Effective Date
These Terms of Service are effective as of July 14, 2024.